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What the customer described > What got budgeted > What the engineer designed > How manufacturing installed it > What marketing advertised > What got documented > What the customer finally received > What the customer was billed for > What the customer actually wanted. Alas.
Charity Showcase
In celebration of American Heart Month (February) . . . The American Heart Association works to teach people how to identify heart attacks and strokes as well as funds research and treatment for heart disease. Donate via http://www.americanheart.org, or by calling 800-242-8721.
Curator: John Kremer
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