10 Hotel Desk Lies . . .
All the rooms are basically the same size.
I will mail this immediately.
I would like to offer you my deepest apologies.
My pleasure.
Of course, I remember you! Welcome back!
I appreciate your feedback.
I’m sorry the bellman made you uncomfortable. I will certainly alert management.
There is nothing I can do.
I didn’t mean to sound so insulting.
We hope to see you again!
Excerpted from Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality by Jacob Tomsky
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Curator: John Kremer